1. Overview
BallzPlug (“we,” “us,” “our”) operates an online store offering golf balls, accessories, and related products. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this site. By using our Service, you confirm that all information you provide is accurate and complete.
3. Products & Descriptions
We strive to display accurate product descriptions, images, and conditions (including grading scales for used golf balls). However:
- Product colors, markings, and cosmetic appearance may vary.
- Used golf balls may contain player markings, logos, or minor imperfections depending on grade.
- We reserve the right to modify or discontinue products at any time.
We are not liable for inaccuracies or omissions in product information.
4. Pricing & Payment
Prices are listed in your local currency unless stated otherwise. We reserve the right to:
- Change prices without notice
- Correct pricing errors
- Limit or refuse orders
Payments are processed securely through third‑party providers. By submitting payment information, you authorize us to charge the applicable amount.
5. Order Acceptance & Cancellation
We may refuse or cancel orders for reasons including:
- Limited inventory
- Suspected fraud
- Incorrect pricing
- Violations of these Terms
If your order is canceled after payment, you will receive a full refund.
6. Shipping & Delivery
Shipping times are estimates and not guarantees. Once an order is shipped:
- Risk of loss transfers to the customer
- Delays caused by carriers or customs are outside our control
Customers are responsible for providing accurate shipping information.
7. Returns & Refunds
Our return policy is available on our website. In general:
- Used golf balls are sold as-is based on their grade
- Returns may be accepted for defective or incorrect items
- Refunds are issued once returned items are inspected
We reserve the right to deny returns that do not meet our criteria.
8. Prohibited Uses
You may not use our site or products for:
- Illegal activities
- Fraudulent behavior
- Interfering with site security
- Copying or reselling our content, branding, or product images without permission
We may terminate your access for violating these Terms.
9. Intellectual Property
All content on BallzPlug — including logos, branding, product images, text, and graphics — is owned by BallzPlug or licensed to us. Unauthorized use is prohibited.
10. Third‑Party Services
Our store uses third‑party providers for payment processing, analytics, and shipping. These providers have their own terms and privacy policies. We are not responsible for their actions or content.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error‑free service
- Our total liability for any claim shall not exceed the amount you paid for the product in question
Use of our site is at your own risk.
12. Indemnification
You agree to indemnify and hold BallzPlug harmless from any claims arising from your use of the Service or violation of these Terms.
13. Privacy Policy
Your use of our site is also governed by our Privacy Policy, which explains how we collect and use your information.
14. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the site means you accept the updated Terms.